Please note: Kuwait Finance House PLC no longer offers conventional home financing products. If you are interested in our Shari’a compliant Home Purchase Plans, more information can be found here.

For further information please call our Residential Mortgages Department on +44 (0) 207 487 6500 or email us at info.kfhplc@kfh.com

Calls may be recorded or monitored.

Opening hours – Monday to Friday 9am – 5pm UK time (excluding UK Bank Holidays).

For existing clients facing financial difficulty

Over the past few years, there have been many changes to our world and despite all of this, we are now facing unprecedented times with a rise in the cost of living.

Unexpected life events, physical and mental health conditions, caring responsibilities, and even financial crime can have a significant impact on our lives. If you have had a recent change in circumstances or need help for whatever reason, please do let us know, so we can ensure your personal needs and circumstances are taken into consideration.

Whether you are a homeowner or a Buy-to-Let landlord and you are facing financial difficulties or are worried that you may do, we are here to support you. We will work with you to find the most appropriate solution.

Please get in touch on the telephone number or email address above. Where possible, we will get back to you at a time convenient for you

Help and advice:

In these challenging times, you may wish to obtain some independent advice. There are free advice agencies such as those listed on the following fact sheet from the Financial Conduct Authority Information sheet – Arrears (fca.org.uk)  and also helpful guidance if you are struggling to pay your mortgage on the UK Government Money helper website

How to Complain:
If you wish to make a complaint about any aspect of our services, please see the useful links at the bottom of this page and click on “How to Complain” tab for full details of how to contact us in the way that is most convenient for you.